Thane Municipal Corporation Launches Zonal Democracy Day to Streamline Public Grievance Resolution

Thane, 18th February 2025: To streamline the resolution of public grievances, the Thane Municipal Corporation (TMC) has announced the launch of Zonal Democracy Day on March 17, following the Taluka-level Democracy Day model.

This new initiative will take place on the third Monday of each month at the zonal level. Citizens wishing to raise complaints during the session must submit them at least 15 days in advance, with the deadline for the upcoming session set for March 3, according to an official TMC statement.

Grievance submission locations:

– Zone 1 (Kalwa, Mumbra, Diva): Deputy Commissioner’s Office, Kalwa Ward Committee Office, Kalwa
– Zone 2 (Naupada, Wagle): Deputy Commissioner’s Office, Naupada Ward Committee Office, Thane (West)
– Zone 3 (Uthalsar, Vartak Nagar, Lokmanya-Savarkar Nagar, Majiwada-Manpada): Deputy Commissioner’s Office, Majiwada-Manpada Ward Committee Office, Thane (West)

Grievance redressal process:
Citizens should first submit their complaints during the Zonal Democracy Day. If no resolution is achieved during the session, they can escalate the issue by submitting it 15 days before the Municipal Democracy Day session.

Residents are encouraged to approach their respective zonal offices to ensure their grievances are addressed promptly.

This initiative aims to foster greater public participation in governance and improve the efficiency of grievance resolution within the Thane Municipal Corporation.