To make MahaRERA’s Reconciliation Forum more effective and efficient, 2 days refresher course conducted in Mumbai for members

Mumbai, 29th February 2024: The Maharashtra Real Estate Regulatory Authority (MahaRERA) with the help of Maharashtra National Law University, Powai organised a two-day refresher course for Conciliation Forums members, to make them more effective and efficient.

The Conciliation Forum members belong to diverse backgrounds of Self-Regulatory Bodies and Consumer Forums.

Currently, 52 Conciliation Forums are functioning efficiently across the state and have provided homebuyers with a practicable option for grievance redressal. So far, these 52 Conciliation Forums have successfully redressed 1,470 grievances. Additionally, 775 cases are under various stages of resolution before these forums and they are in the cities of Mumbai, Pune, Nashik and Nagpur.

The refresher course saw participation of 80 members from these Conciliation Forums across Maharashtra.

Senior Supreme Court lawyer and expert in the subject Advocate J. P. Singh advised on the course’s content. MahaRERA’s Chief Adviser and retired IAS officer Sanjay Deshmukh inaugurated the course. During the two-day course, senior member of the Self-Regulatory Organisation of developers and owner of Ajmera Group Rajnikant Ajmera, Mumbai Grahak Panchayats Chairman Adv. Shirish Deshpande, Registrar of Maharashtra National Law University Dr. Pratapsinh B. Salunkhe, Hitesh Thakkar etc were present.

The Conciliation Forums are staffed by experienced representatives of developers’ Self-Regulatory Bodies and Consumer Forums. With the passing time, as the sector evolves, newer challenges and questions are arising. To be able to discharge their duties more efficiently and effectively, they need to be informed officially and in detail about the updates, challenges, questions, provisions, methodology, and ways to resolve the issues or complainants in the regulatory sector.

The importance of impartiality, neutrality and other ancillary skills was reiterated and re-emphasised to the participants.

Apart from the refresher course, the participants also discussed other and related issues with senior MahaRERA officials and also shared their experiences. Most of them expressed that the refresher course will greatly benefit the members while working at their respective reconciliation forum.

“MahaRERA’s reconciliation forum’s popularity is increasing day-by-day as it provides homebuyers with a practical alternative for grievance redressal. Conciliation Forum members are from Self-Regulatory Bodies as well as consumer forums and are highly experienced. They are able to successfully reconcile the grievances. To keep them abreast of the real estate updates and new initiatives in the sector, MahaRERA organised a two day refresher course. This will help them in performing their responsibilities more effectively and efficiently. Considering the encouraging response and feedback we received, MahaRERA will definitely implement this activity annually”, said Ajoy Mehta, Chairman, MahaRERA.